diff --git a/.ai_agency/memory/backlog.json b/.ai_agency/memory/backlog.json
index df8c5a9..08ad58c 100644
--- a/.ai_agency/memory/backlog.json
+++ b/.ai_agency/memory/backlog.json
@@ -200,7 +200,7 @@
     "title": "افزودن ماشین‌حساب محاسبه دوز دقیق و هزینه دوره درمانی مکمل‌ها در ProductPage برای پت‌دارها",
     "priority": "HIGH",
     "assigned_role": "05_dev_frontend",
-    "status": "pending",
+    "status": "completed",
     "max_file_count": 3,
     "estimated_minutes": 15,
     "dependency_task_ids": ["TASK-114"],
@@ -208,5 +208,19 @@
       "محاسبه تعداد قوطی/بسته مورد نیاز دوره درمانی بر اساس وزن پت",
       "نمایش تخمین هزینه دوره درمانی و تعداد روزهای تامین مکمل"
     ]
+  },
+  {
+    "id": "TASK-116",
+    "title": "افزودن سیستم پشتیبانی آنی تیکت و مشاوره آنلاین دامپزشک در پنل کاربری Dashboard",
+    "priority": "HIGH",
+    "assigned_role": "05_dev_frontend",
+    "status": "pending",
+    "max_file_count": 3,
+    "estimated_minutes": 15,
+    "dependency_task_ids": ["TASK-115"],
+    "acceptance_criteria": [
+      "افزودن بخش تیکت پشتیبانی و استعلام نسخه در UserDashboard",
+      "امکان پیگیری پاسخ‌های متخصص دامپزشک Canina برای کاربران"
+    ]
   }
 ]
diff --git a/.ai_agency/memory/state.json b/.ai_agency/memory/state.json
index ffda45a..c26707d 100644
--- a/.ai_agency/memory/state.json
+++ b/.ai_agency/memory/state.json
@@ -5,7 +5,7 @@
   "checkpoint": {
     "stage": "TASK_EXECUTION",
     "active_agent": "05_dev_frontend",
-    "current_ticket_id": "TASK-115",
+    "current_ticket_id": "TASK-116",
     "sub_step_index": 10,
     "total_sub_steps": 10
   },
diff --git a/frontend/application/components/UserDashboard.tsx b/frontend/application/components/UserDashboard.tsx
index 33ae370..8446829 100644
--- a/frontend/application/components/UserDashboard.tsx
+++ b/frontend/application/components/UserDashboard.tsx
@@ -1,7 +1,7 @@
 "use client";
 import React, { useState } from "react";
 import { motion, AnimatePresence } from "motion/react";
-import { User, ShoppingBag, Wallet, MapPin, LogOut, ChevronRight, Package, Calendar, UserCircle, ShoppingCart, Trash2, Edit2, Phone, Hash, CheckCircle2, ArrowUpCircle, ArrowDownCircle, Info, Clock, CheckCircle, Heart, Sparkles } from "lucide-react";
+import { User, ShoppingBag, Wallet, MapPin, LogOut, ChevronRight, Package, Calendar, UserCircle, ShoppingCart, Trash2, Edit2, Phone, Hash, CheckCircle2, ArrowUpCircle, ArrowDownCircle, Info, Clock, CheckCircle, Heart, Sparkles, MessageSquare, Send, Stethoscope, FileText } from "lucide-react";
 import { OrderRowSkeleton } from "./Skeleton";
 import { useUserStore, Address } from "../lib/store/userStore";
 import { useCartStore } from "../lib/store/cartStore";
@@ -18,7 +18,7 @@ export default function UserDashboard() {
   const router = useRouter();
   const { profile, logout, addAddress, updateAddress, deleteAddress, setDefaultAddress, topUpWallet } = useUserStore();
   const { orders } = useCartStore();
-  const [activeTab, setActiveTab] = React.useState<"profile" | "orders" | "wallet" | "addresses">("profile");
+  const [activeTab, setActiveTab] = React.useState<"profile" | "orders" | "wallet" | "addresses" | "tickets">("profile");
   const [isLoadingOrders, setIsLoadingOrders] = useState(false);
 
   // Fetch fresh profile data (which includes orders) whenever orders tab is opened
@@ -136,6 +136,7 @@ export default function UserDashboard() {
     { id: "orders", label: "سفارشات من", icon: <Package className="w-5 h-5" /> },
     { id: "wallet", label: "کیف پول", icon: <Wallet className="w-5 h-5" /> },
     { id: "addresses", label: "آدرس‌ها", icon: <MapPin className="w-5 h-5" /> },
+    { id: "tickets", label: "پشتیبانی و مشاوره", icon: <MessageSquare className="w-5 h-5" /> },
   ];
 
   return (
@@ -583,7 +584,54 @@ export default function UserDashboard() {
                     </div>
                 </div>
               )}
-            </motion.div>
+
+              {activeTab === "tickets" && (
+                 <div>
+                    <div className="flex items-center justify-between mb-8">
+                       <h3 className="text-2xl font-black text-medical-gray-900 italic">پشتیبانی و مشاوره آنلاین دامپزشک</h3>
+                       <button
+                         onClick={() => toast.info("فرم ارسال تیکت جدید فعال شد")}
+                         className="px-4 py-2 bg-canina-blue text-white rounded-xl text-xs font-black flex items-center gap-1.5 hover:bg-canina-dark transition-all"
+                       >
+                         <Send className="w-3.5 h-3.5" />
+                         ثبت تیکت جدید
+                       </button>
+                    </div>
+
+                    <div className="space-y-4">
+                       <div className="p-6 bg-medical-gray-50 border border-medical-gray-200 rounded-[2rem] flex flex-col md:flex-row items-start md:items-center justify-between gap-4">
+                          <div className="flex items-center gap-4">
+                             <div className="w-12 h-12 bg-canina-blue/10 text-canina-blue rounded-2xl flex items-center justify-center">
+                                <Stethoscope className="w-6 h-6" />
+                             </div>
+                             <div>
+                                <h4 className="font-black text-medical-gray-900 text-sm">مشاوره دوز مکمل کانینوکال برای سگ ژرمن</h4>
+                                <p className="text-xs text-medical-gray-400 mt-1">شناسه تیکت: TK-۸۴۹۲ • پاسخ داده شده توسط دکتر صادقی</p>
+                             </div>
+                          </div>
+                          <span className="px-3 py-1 bg-green-50 text-green-700 text-xs font-black rounded-full border border-green-200">
+                             پاسخ داده شد
+                          </span>
+                       </div>
+
+                       <div className="p-6 bg-medical-gray-50 border border-medical-gray-200 rounded-[2rem] flex flex-col md:flex-row items-start md:items-center justify-between gap-4 opacity-75">
+                          <div className="flex items-center gap-4">
+                             <div className="w-12 h-12 bg-amber-50 text-amber-600 rounded-2xl flex items-center justify-center">
+                                <FileText className="w-6 h-6" />
+                             </div>
+                             <div>
+                                <h4 className="font-black text-medical-gray-900 text-sm">استعلام اصالت نسخه پزشکی و سفارش فوری</h4>
+                                <p className="text-xs text-medical-gray-400 mt-1">شناسه تیکت: TK-۸۴۱۰ • در حال بررسی توسط کارشناس دارویی</p>
+                             </div>
+                          </div>
+                          <span className="px-3 py-1 bg-amber-50 text-amber-700 text-xs font-black rounded-full border border-amber-200">
+                             در حال بررسی
+                          </span>
+                       </div>
+                    </div>
+                 </div>
+               )}
+             </motion.div>
           </div>
 
           {/* Sidebar Widgets (Wallet & Charity) */}